Contact Us
We’re always here to assist you. At Dr. Shamsheer Herbs, your satisfaction and trust are our top priorities.
Whether you have questions about our herbal products, need guidance before purchase, or require after-sales support — our team is ready to help you every step of the way.
Customer Support Hours
Our dedicated customer support team is available during the following hours:
Monday – Saturday: 9:00 AM to 9:00 PM
Sunday: Closed
Please note: Response times may vary slightly on public holidays.
Get in Touch
You can reach us through the following channels:
📞 Support (Dubai): +971-56-606-5569
📧 Email: drshamsheerherbs@gmail.com
💬 WhatsApp: Available directly on our website (bottom-right corner chat button)
Our representatives respond promptly to all queries and are trained to provide professional assistance regarding orders, product selection, and usage guidance.
For Order Assistance
If you’ve placed an order and would like to track, modify, or return it, please provide your Order ID and registered contact number when reaching out.
This helps our team quickly locate your record and offer faster assistance.
For Business & Partnership Inquiries
For wholesale, distribution, or partnership opportunities, kindly email us at drshamsheerherbs@gmail.com with the subject line “Business Inquiry”.
Our management team will review your request and get in touch within 48 hours.
Our Commitment
At Dr. Shamsheer Herbs, we are committed to maintaining transparency, reliability, and customer satisfaction.
Every message is important to us, and we make sure each query is handled with the same care and attention as our products.
We look forward to hearing from you and helping you begin your journey toward a healthier, stronger, and more confident life — naturally.